Did You Know?
92% of all customer interactions take place over the phone.
85% of customers report dissatisfaction with their phone experience.
It takes an average of 8 call attempts to reach a prospect.
The average salesperson only makes two attempts to reach a lead.
Only 2% of all phone calls result in an appointment?
90% of all sales people never ask for an appointment?
50% of all sales go to the first sales person that contacts the prospect?
Nurtured leads make 47% larger purchases than those that are not.
80% of all sales require 5 follow-up calls.
44% of all sales people give up after one follow-up call.
The average cost of a customer contact for a field sale is 9X more than for a phone sale.
90% of sales managers say the weakest part of their sales team is the phone.